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EyeforTravel asks - What are you doing in your organisation to ensure improve CX and drive loyalty?

The travel industry is moving at a breakneck pace and the battle to win the booking is tougher than ever. As a result, enhancing the overall customer experience and customer engagement throughout the travel cycle has become a key priority for travel brands today.

Hear what the VP of Marketing at Contiki, the Head of Content & Product Strategy at Club Med, and the Chief Technology Officer at Hostelworld had to say about mastering social media, using dynamic content and capitalising on mobile technology as tools to engage the digital traveller and drive loyalty.

The presentations were recorded at EyeforTravel's North America Summit in October last year – click here to get all three presentations as well as the panel discussion on the topic

What are you doing in your organisation to ensure improve CX and drive loyalty? EyeforTravel would love to hear about it!

4th July 2018

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